Why is My SASSA Application Declined?

SASSA Application Declined: The Social Relief of Distress Grant (SRD) is a popular social security activity for people in South Africa undertaken by ‘SASSA’ – a government agency.

It offers payments to the people of South Africa who can’t even fulfill their basic needs. Seemingly, there are various criteria to abide by to apply for the SASSA SRD R350 Grant.

It doesn’t mean that one can easily get a social grant just after applying. Moreover, SASSA will undergo a means test to verify and validate your application and the submitted documents.

One of the biggest issues of the verification process is that your SASSA application may get failed. If your SASSA application has failed, read below to find the reasons and the steps to appeal for it.

Suggested for you – How to Appeal SASSA SRD R350 Grant Online?

Why is My SASSA Application Declined?

Indeed, SASSA declined more than 4 million applications in August due to various valuable reasons. One of the primary eligibility to apply for an SRD Grant is the applicant should have no other income source.

In case SASSA finds a valid income source, then your application will be rejected for sure. Furthermore, the below section will mention a few more possible reasons for R350 Grant Application Declines.

#1. Identification of Alternative Income Source

The primary reason behind the rejection of your SASSA R350 Grant can be the identification of an alternative income source.

To apply for the Socia Relief of the Distress Grant, your income flow must be below R595 per month. If SASSA finds regular fund transfers in your bank account, then it will lead to the potential rejection of your grant application.

#2. Existing SASSA Grant Recipient

You should not be a recipient of any other government schemes including SASSA while applying for a new SASSA R350 Grant. So, receiving any other social grant from SASSA may lead to the decline of your SASSA R350 application.

#3. Identity Verification Failure

Your SASSA application may also get rejected when your personal info doesn’t match the details available with the Department of Home Affairs.

Indeed, the issues in identity occur when your details provided have misspellings, incorrect input of names, surnames, etc. So, make sure to maintain the same name and spelling in both your documents and the application.

Do check this – How to Check SASSA Grant Balance?

#4. Receiving NSFAS Benefits

If you are an active applicant or recipient of the National Student Financial Aid Scheme (NSFAS), then your SASSA application may be declined.

Seemingly, SASSA clearly insists that the applicants should not be receiving any other grants in their identity. Moreover, you cannot apply for NSFAS if you are receiving grants from the SRD R350 grant.

#5. Employment in a Government Institution

People who are working in the Government institution cannot apply for the SASSA SRD R350 Grant. Moreover, it is your responsibility to inform the SASSA agency regarding your uplift in financial circumstances.

In simple terms, people working in a Government institution or who have a standard income source are not eligible to apply for the SRD grant.

#6. Age Eligibility Not Met

According to SASSA, an applicant must be either under the age of 18 or over 60 years to apply for the SRD R350 grant. Therefore, people who don’t fit in this age range cannot apply for the respective grant.

#7. Linked Risk Mobile Number

It is essential to give your own mobile number and bank details for the SASSA SRD Grant. Indeed, SASSA won’t send SMS or payments to accounts that are not associated with your name. So, ensure that you provide your personal mobile number and banking details while applying for the SASA R350 Grant.

Check this article – What is The Child Support Grant (CSG) & How to Apply For It?

How to Appeal SRD R350 Grant in case of rejection?

If you believe that the documents provided are real and true to your knowledge, then you can lodge an appeal to reconsider your application. Here is how to make an appeal to SASSA;


Navigate to the official site of SASSA and find the ‘Lodge an appeal’ section.


Following that, enter your ID Number and Mobile Number.


Click the Send SMS button and look for an OTP on your smartphone.


Enter the OTP on the website and click Verify.


Now, choose the month to which you want to appeal, select the reason for your appeal, and finally click the Submit button.

Indeed, the Independent Tribunal for Social Assistance Appeal will verify your appeal and if it is valuable, they will proceed with the application reconsidering process.

Final Note

This is what you have to do when your SASSA application failed. Make sure to provide original and own details to avoid these kinds of issues. Moreover, it is also essential to check your SASSA status regularly to monitor the balance and active status of your account.

Leave a Comment