How to Change SASSA Phone Number or Email For R350 SRD Grant?

Change SASSA Phone Number: Every SASSA applicant must provide their contact number while applying for the SRD grant.

Indeed, SASSA uses the respective mobile number for multiple purposes like contacting, Sending OTP, and much more.

If the contact number is invalid, then the applicant may lose some important updates from SASSA. In addition, there may be an instance, where your old number has expired or you no longer using it.

In such cases, SASSA provides you the option to change or update your contact details like Phone Number and Email ID. Continue reading to find the step-by-step guide to change phone number on SASSA.

Do check this article – How to Apply for SASSA R350 Grant Using GovChat?

How to Change SASSA Phone Number or Email For R350 SRD Grant?

Seemingly, it is essential to link a valid mobile number to your SASSA account to receive important updates on time.

Concerning that, here we provide you with three methods to change your SASSA phone number and Email ID.

  • Change Phone Number Using Application ID
  • Change Phone Number Without Using Application ID
  • Contact SASSA Email Address

#1. Change SASSA Phone Number Using the Application ID

Follow the step-by-step guide to change your SASSA phone number using your SASSA Application ID.

Step1:

Initially, navigate to the official website of SASSA using a browser on your smartphone or PC.

Step2:

Scroll down on the page and find the “How do I change my contact information” option.

Step3:

Now, click the option saying “Click here to change your cell phone number”.

Step4:

Following that, you have to enter your SASSA Application ID and click the Submit button.

Step5:

Now, provide your contact information like Phone number and Email.

Step6:

Choose the reason for changing your contact information. An OTP will be sent to your new mobile number.

Step7:

Enter the OTP on the box and click Submit to change your contact details on the SASSA account.

Suggested for you – How to Withdraw Money Without SASSA Card?

#2. Change Phone Number Without Using Application ID

Indeed, it is impossible to change phone number on SASSA without an application ID.

In such cases, you have to create a new application ID to change your SASSA phone number or email.

Here is a step-by-step guide to getting your SASSA application ID.

Step1:

Firstly, you have to visit the official website of SASSA via a browser.

Step2:

Scroll and find the ‘Check SASSA Application Status’ option.

Step3:

Now, enter your South African ID number and mobile number.

Step4:

The respective page will display your Application ID.

Step5:

Further, you can proceed with the steps given in the first (#1) method above to change your SASSA Phone Number or Email ID.

This is how you can retrieve your SASSA application ID and change your contact details on SASSA.

Do read – What is the SASSA Means Test?

#3. Change Phone Number by Contacting SASSA Email Address

If you feel it challenging to change your phone number on the SASSA website, then you can ask SASSA directly to do the process.

Yes, you can send an email to SASSA’s official maid ID [email protected] and ask them to change your phone number.

Make sure to include the reason why you want to change the phone number in the email.

If none of the above methods helps you with changing your SASSA Phone number, then contacting the SASSA Call Centre can be the only solution.

Indeed, you can contact the SASS Toll-Free number “0800 60 10 11” and request them to update your contact details like phone number and email ID.

Final Note

This is how you can change your contact details for the R350 grant. Seemingly, you can’t change your SASSA Phone number without an application ID. So, make sure to note down your Application ID for future use.

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